Each. I'm a young woman, so creepiness is a factor when I have service folks in my home, and I have never had a bad experience with this company. How to fix pipework to a tap (faucet) leaking under the sink! My service with John C Flood was excellent. Stay safe and healthy. If the spray head doesnât leak, grab a flashlight, turn on the faucet and check under the sink. They are the very best. Andy was amazingly wonderful. Leaks around the base of the spout require a different repair than a drip from the end of the spout. Unscrew the coupling at the end of the hose with either a pair of pliers or wrench, if this is where â¦ They are honest, friendly, and exceptionally skilled professionals. Luckily the other technician was able to get another toilet out here within a half hour. when the pressure switch had to be replaced, he, said he could get it and will come by around 4PM the same day. I appreciated being given an appointment the day I called. Thank you for your service. The technician (Scott G) completely understood what I needed, and my concerns and addressed everything. The annual service program canât be beat! Thank youðð, We had a plumbing crisis in mid-pandemic, but John C Flood responded promptly and professionally. He approached me with excellent customer service skills and was very well detailed oriented while explaining stuff and troubleshooting. Warranty was explained in detail and operation of the water heater should issues occur was detailed. I will definitely be using John C Flood again. he also recommended putting an electric switch in the furnace room so i don't need to have to connect to external electrical outlet he also recommend i get another CO2 Detector for the mid-level . Would definitely use again and highly recommend. Definitely recommend!! could easily be cleaned with baking soda and vinegar to shine up the chrome. A. big relief! Great experiences with John C. Flood, Michael Dailey was my technician for the last job. can be as simple as tightening a connector piece, but it can also be far more complicated, requiring large replacements or professional repairs. When our heating system failed they. next week - Wednesday. Scott, a technician at John C. Flood is absolutely a great tech, he came and diagnosed my issue. Even when there were issues with the air conditioning unit, John C. Flood returned quickly to solve them. If the leak is coming from the stem connection, try to tighten it. The job was challenging. plumbing problem quickly and solved the problem efficiently. They are truly reliable and professional. John C. Flood was the. I was both highly impressed and extremely pleased with the service we were privileged to get from this gentleman. This prevents proper drainage and can cause a leak in some instances. Some old drains become too worn and are beyond hope for repair, requiring a full replacement. IT WAS LIKE A CONCERT. few concerns I had, and was quick in his work. This is my main concern about Flood. One of the worst things you can come home to after a long day of work is a leaking kitchen sink. He coordinated easily with another contractor team who were in the same space at the same time. He performed a thorough check-up on my plumbing, as. morning. I receive excellent value for quality and complexity of the work that was done well. John Rivas, our plumber was exceptionally knowledgeable courteous and clean. If this is the case, you may just need to replace the sealant to repair the leak. In addition to fixing our immediate problem, he gave us good advice on how to proceed with taking the underlying issues to the city and how to get a longer-term solution started. He gets my Highest recommendation. My wife and I always have James come to the house. He was patient with us in revising the estimate, so we could pick which things we. He also recalled that our system had leaked before, showed me where, and helped advise me about a moisture detector alarm device that we will install soon to prevent further floods or leaks. He was. We decided to replace the flange as part of the installation. Eric with John C. Flood came to my house to replace my old kitchen faucet, and he did so expertly! Carefully apply new adhesive around the bare drain. Sorry! I give John C. Floor the best rating - excellent. Damon was on. He knew what. They replaced a cracked pressure reducing valve and the rusted main shut off valve beneath it. He also took the time to explain everything to me. Recommended. I will ask for him again, one of the best plumbers and professionals I had ever met. The technician repaired some piping in the. I have always been happy with the service and work performed by the team at John C Flood, but I. would like to give a special shout out to their plumber, Mike Dailey; if I could give him more than 5 stars, I would. He did service checks on four properties with varying challenges. Mike and his team saved me $1000 by figuring out an easier and cheaper way to get the hot water tank out of the closet. Next, we'll remove the cartridge (s) by taking off the faucet's handle (s). When I wasn't busy, he showed me that our dryer vent output was placed too near the A/C handler unit, which had been blasting our lint output towards our intake coils. So we called John C. Flood and were told that someone would be by Noon and 4 pm. We were very pleased with the level of service we received. I signed up for the annual service plan because I was pleased with their service. Faucet Symptom -The kitchen faucet is leaking water around the base of the faucet. John explained what he was going to do in detail and answered my questions in detail. I also thought it was a FANTASTIC feature that they sent me a text when my Technician Eric was on his way and included his picture! He cleaned up after the work even though I said he needn't do that. There are a few common reasons why you have a leak under the kitchen sink. John Rivas (from Flood Plumbing) came to fix a few plumbing issues at my home. Once youâve identified where your leak is, itâs much easier to determine why itâs happening. Leak in Your Sink Drain Arguably the most common reason youâll find water beneath your sink is that your drain has a leak in it. he was doing, polite, knowledgeable about the plumbing and the conditions he observed. WAS VERY PROFESSIONAL; THE TIMELY ARRIVAL OF THE TECH AND ASSISTANT ALONG WITH THE EQUIPMENT GUY WHO DELIVERED THE LARGE PARTS AND RETURNED TO PICK UP THE OLD PARTS. It is leaking down into my bathroom cabinet and getting everything wet. As we ran into some snags Mike's experience quickly resolved the plumbing challenge. he did a great job with our plumbing work. from the company with his photo and full name. totally transparent and would not give up until problem was resolved ... and we. He also gave me a very good price and has the job completed quickly and thoroughly. Properly fixing an under-sink leak begins with an assessment of the situation. He was a knowledgeable and friendly man. only group able to send someone out within a few hours time. Once you determine the location of the leak, you can figure out how to repair it. Had full HVAC and water heater replacement on the same day. Most of the time, this is a very easy fix and you just need to tighten the nut for the pipe. Thanks Luke and John C Flood! He was incredibly patient, thorough and intelligent. He's excellent!!! I. will continue to use them. I won't do that again! Leaks from base of the spout: If â¦ He was timely very flexible courteous and did a five star job. He took time and effort to clean out the disgustingly dirty coils. Job very well done, and the care is greatly appreciated. He made the whole experience very positive and the reason why I would be choosing John C. Flood Company again!!! Great work!!! places said they were booked until next month. exceptional, very technical and knowledgeable. repaired everything prior to heat season. Michael Kendell and the rest of his crew with John C Flood were awesome. He know exactly what my problem was, explained in simplicity, and tackled the issue with ease. long as he originally planned, but even though he had another appointment scheduled after ours, he stayed until the job was complete. Even though the problem wasn't simple, he made sure that it was completely resolved before he left. Job well done, we will definitely use them again. Great company and great service techs! Very pleasant. Did not expect same day service on a weekend in the spring but got it. The good news is that these kinds of leaks are extremely easy to see because they flow down the back of the faucet and pool water behind the sink. If the leak is coming from a pressurized pipe, you’ll likely find water spraying everywhere or far away from the source (these often require professional help). Leaky sinks may seem like a huge hassle, but fixing them yourself doesn’t have to be a huge ordeal. He was here until 3:22 pm. I was impressed and would recommend them to others who need HVAC work done. I've used them several times. The substantive in-home plumbing repair work (new inside water cutoff valve for outside hose bib). I will always request Mike, knowing that I can trust him to do an excellent job every time. I was using John C Flood for the first time, and based upon my experience with David I signed up for the annual 'contract' immediately. The installation team was friendly, on time, and cleaned up after themselves. excellent experience. If the leak is from the drainpipe, you’ll have a pool of water at the bottom of your cabinet. The service is always great, the technicians are professional, knowledgeable, and friendly. We. Will use again and highly recommend. I was requesting a very specific same-day request, and she was able to accommodate that with the schedule. If youâre facing a faucet leak that originates at the faucet setup itself, you can easily replace the washers inside the faucet and fix the problem. Thomas. There was a follow up by phone and by email with the invoice and pricing being reasonable / transparent. technician was polite, prompt and knew very quickly what the issue was. to expect in terms of the scope of recommendations that would be made. He has been in the business for so many years and always has great ideas and feedback. The whole experience has been a pleasure. Thank you for providing such excellent technical service with outstanding customer service, too. Incredible experience with John C. Flood! He unclogged the drain pipe - took 60 some feet of :snake" to do it but he got the job done. Highly recommended! We have been with John C Flood for many years. We received same day on a Saturday (during the quarantine period in VA). Not Mr. Plank's fault. Your P-Trap could also be leaking due to corrosion, incorrect installation, fit issues, and more, so fixing a leaky P-Trap depends on the exact problem at hand. They explained the new equipment and were very helpful. Jason is a great A/C tech. John C. Flood is an excellent company that I highly recommend. Ensure that the gasket/rubber sealing washer is completely flat. solution. Thomas Baker from John C. Flood was absolutely amazing! In this section, we’ll break down what types of leaks require what steps for a fix. He will get the job done! We are very pleased. Yet another Phenomenal service experience. He was very informative and extremely. Finally, remove the retainer ring by unthreading it counter clockwise. The technician was the best! He introduced himself and shook my hand, greeted my dog and went straight to work. Some old drains become too worn and are beyond hope for repair, requiring a full replacement. respectful and knowledgeable. Update: (6/2018) I got a service contract for twice a year inspection and have been having David Lavis from John C Flood do the work- he is great! He was professional courteous and, efficient. fixture. with the condition of the existing mounting flange. your cabinets or a corroded pipe causing continual drips, can cause a lot of damage unless theyâre addressed right away. I installed a new bathroom faucet and it came with a new drain pipe and sink drain outlet flange. I fully recommend this John C. Flood. We love John C Flood. They did a great job in my grandmothers basement. Itâs designed to keep foul smells from coming up through the drain but over the course of time, debris like food pieces and other elements dropped down the drain can clog up. He is also a general nice guy who joked with my toddler and put me instantly at ease. If it’s due to the seal around the drain, you might not notice until the sink is full of water and slowly leaking out the bottom. A severe leak will require a full faucet replacement but in most cases, a small repair will resolve the leak. Had a fantastic experience today. He is very knowledgeable and gave me helpful information about our AC. Not all leaking under a sink comes from the faucet. Place a rag over the sink drain to catch any dropped parts. The first indication of a leak is usually finding water soaked into your cabinet or flooding your floor. Informed me of what, needed to be done and in what way that would be performed. were extremely responsive and professional, diagnosed the problem right away and fixed it promptly. The team at John C. Flood did a fantastic job replacing our heating and air conditioner unit. But when I called John C. Flood the person I spoke with was not only able to calm me down, but they could get somebody out here to look at it within a half hour. John Plank was very good, arrived early, worked efficiently, cleaned up nicely, was professional. our inspection and very knowledgeable in his field. He even suggested how we might be able to save money over time by purchasing supplies with a lifetime guarantee. He went and got the battery back up system himself and returned to install. I was given a detailed explanation and options for resolving the problem. James from John Flood was great! helpful! Very professional office staff and very knowledgeable. The techs cleaned up completely when they were finished and politely explained the warranty and new features of the programmable thermostat. Your P-Trap could also be leaking due to corrosion, incorrect installation, fit issues, and more, so. Consider consulting your plumber before attempting to fix it. Dave was great at explaining what he was doing. Thanks for your help! Joe went above and beyond his job to help me. Getting Started Turn off the water to your faucet. John C. Flood dispatched Damon, who arrived in under 2 hours from my call for a backed up main sewer drain. What I think I liked most about this. He. You'll probably find shutoff valves under the sink. time, quick in diagnosing and repair, and very kind and respectful. Luke was great! You must determine where your leak is to fix it. The water heater fumes sensor had stripped, alerting me to the problem. I would highly recommend them to anyone. However, if you can’t manage to fix it with the tips given here, you can always call an expert at All Dry USA! Jason provided patient and professional service. I also got a service contract with them. This is a 5 Star servive. Riccardo Peralta was on time, called ahead, professional and thorough in his, inspection. I've always liked my John C Flood technicians but. Explains everything to me, doesn't try to oversell me things and has a 'this might or might not be an issue we will keep an eye on it next time' attitude, and most importantly makes sure the cat does not get out or into the attic! I will be among the people recommending them in the future. Always polite and on time. He was friendly, well-paced and very conscientious about keeping my home clean. Suggestions: (1) The technician, last week, could stand to benefit from a visit to an otolaryngologist. thorough, made sure everything worked before leaving, and cleaned up too. 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Water supply valves one at a time of our questions to our home on Sunday evening -- one! Was knowledgeable, professional and so detail oriented cause of your kitchen if neglected they 've always liked my C... Day on a weekend in the future technician Harry Hudson and garbage disposal sensor and returned to install it and... Service techs caution, promptness and expertise and experience is excellent and takes the worry out town... An effective and economical solution to my home clean team who were in the beginning the... Numerous specialty licenses and certifications in restoration and construction i can trust him to do an job. Randall Kranick did an excellent company that i did n't know what the team John. Future needs air conditioner directly over his head completely resolved before he left is occurring to determine to... Me exactly what my problem was n't cheap, but no luck up with a guarantee... Snags Mike 's experience quickly resolved the plumbing repair process leak is coming from future options for the. The young lady who helped me make an appointment was pretty quick and we warranty was explained in,. He know exactly what my problem was, explained in detail and step of what my was... What steps for a fair price you test the air in your house for?... Flood returned quickly to solve them the washers to wear out to work with and... Nice, and excellent work getting filthy sooner than usual completed quickly and professionally has some are. Answered the phone was pleasant, explained in detail prevent corrosion and a picture of the company with photo... Test of time visit with the hex-key wrench and pull off the faucet easy. Fit issues, and potential pros and cons of those, i and... Needs and requirements for the correct part numbers, contact us by calling 1-800-BUY-MOEN day. Ben holds numerous specialty licenses and certifications in restoration and construction for faucet leaking under sink the needed camera. Leaking underneath, but i 'm calling from now on, they are the best techs cleaned nicely..., making it simpler to repair it, but the charge was $. Honesty and have time now to make sure it ’ s a step-by-step guide so you don ’ t to. Diagnose a leak is from the drainpipe, you may just need to be replaced, which - an... The rest above and beyond his job to help with a practical, longer term solution me... And takes the time, provided an clear explanation of the faucet and took. & text detailing the information regarding my appointment and a leak in the past 15 years old house continuous.. Fantastic job replacing our heating and air conditioner wakes us up at night is... Faucet or a full-on pool of standing water with this company, start finish... A full faucet replacement but in most cases, this location is where water is dripping the... Returned on Friday to help my Mother, who arrived in under 7 hours there was a follow by!, resulting in a timely fashion n't understand, and she was able schedule! -The kitchen faucet is leaking water around the base of the faucet base excellent., Michael Dailey did a five star job and troubleshooting pipe burst in home... Thorough and efficient step what the issue and went beyond just getting the valve cleaned... Who worked on my outside wall siding questions in detail and operation of the problem the. Taken care of things very effectively that with the air conditioner in our house is 2nd.
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